GLASTONBURY bosses have made a large change to the ticket shopping for course of – however not all followers are joyful.
Pageant-goers would often buy tickets by refreshing the touchdown web page in a bid to entry the reserving web page when tickets went on sale.
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They’ve now changed it with the introduction of a web-based digital queue and randomly assigned a quantity.
The change was confirmed immediately forward of the gross sales subsequent week, on the 14 and 17 November.
“The reserving course of itself for 2025 would be the similar as in earlier years, nevertheless, the way in which wherein you be part of the reserving course of is altering,” an announcement on the Glastonbury web site stated.
The reserving course of itself for 2025 would be the similar as in earlier years, nevertheless the way in which wherein you be part of the reserving course of is altering.”
They clarified: “Quite than refreshing the holding web page to try to entry the reserving web page, this yr, when the ticket sale begins (at 6pm or 9am respectively) everybody who’s already on the glastonbury.seetickets.com web page will randomly be assigned a spot in a queue to entry the reserving course of.”
But when you go online as soon as the sale has began, you can be positioned behind the queue, which can possible trigger followers frustration.
They added: “Anybody who logs on as soon as the sale has began will robotically be added to the again of the queue, so it’s necessary to be sure you are on-line prepared a minimum of a couple of minutes earlier than the sale opens.
“As soon as you might be within the queue, a progress bar will point out how shut you might be to reaching the reserving web page.”
Bosses Michael and Emily Eavis have additionally warned: “Please don’t refresh this web page or use a number of units or tabs or it’s possible you’ll lose your home within the queue.”
When you attain the entrance of the queue, you can be requested to enter the registration quantity and registered postcode for the lead booker and as much as 5 different individuals for whom you are trying to ebook tickets.
You’ll have 10 minutes to finish this web page earlier than your session expires, nevertheless tickets are usually not allotted at this level.
There are a selection of directions on the web site that followers must comply with with a purpose to bag themselves a ticket.
It says: “As soon as your entire info is appropriate, click on verify to enter the cost web page, the place you have to to examine/amend your billing deal with, verify your cost info, settle for the phrases and circumstances, and full take a look at throughout the allotted time.
“Please don’t try and minimise the tab or open new tabs. In case you transfer away from the tab you might be in your session might expire.
“Any info entered after the timer expires will lead to a failed transaction. Tickets are solely allotted as soon as your cost has been processed – so we might encourage you to enter your cost particulars swiftly (however precisely).
“If the quantity of site visitors on the web site is especially excessive, you might even see a lowered model of the See Tickets reserving web site, with a minimal holding web page. This doesn’t imply the positioning has crashed.”
However some followers have raged that this might trigger them to overlook out on tickets.
One wrote: “So mainly a distinct form of nightmare.”
A second posted: “Think about the scenes once you lastly get by way of after an hour and see that they’ve launched dynamic ticket pricing.”
A 3rd stated: “Would have made extra sense if it was trialed for the resale final yr first.”
“Full b*****ks, say what you need concerning the earlier system nevertheless it obtained as shut as doable to rewarding individuals that attempted the toughest,” a fourth commented.
This particular person fumed: “Garbage, a minimum of the previous system rewarded persistence. Now anybody can be part of and have an equal likelihood, together with the individuals who in any other case would depart and complain after a couple of minutes of refreshing.”
One other indignant particular person wrote: “Yeah this sucks. In the event that they’re gonna do that, they might as properly simply do a full on poll and ship out codes randomly.”