• The providers provided by DLD on the applying embody property standing and valuation inquiries, and property possession certificates issuance requests.
• Duaa Issam Dablan: Our dedication to enhancing providers aligns with the Providers 360 coverage, and providing these by way of the Dubai Now app will assist streamline and elevate consumer expertise.
• Hend Alnuaimi: Dubai Now serves as an all-encompassing platform for metropolis providers, permitting seamless and safe completion of all authorities transactions. We’re constantly working to broaden its choices by including extra providers, saving prospects effort and time whereas enhancing their general consumer expertise.
In step with the Dubai Authorities’s Providers 360 coverage, which strives to supply seamless, proactive, and built-in providers that exceed buyer expectations, the Dubai Land Division (DLD) has introduced the supply of three key actual property providers by means of the Dubai Now platform, the unified platform for presidency entities.
This step comes as a part of DLD’s ongoing efforts to enhance and improve its providers, making them extra versatile and proactive, in step with buyer expectations. It additionally goals to facilitate simpler entry to those providers by means of a number of platforms and good units.
The providers offered by DLD by means of the Dubai Now utility embody, the Property Standing Inquiry, the place customers can immediately entry detailed details about any property by getting into related particulars similar to space and plot quantity. Possession Certificates Request, which permits prospects to use for a certificates that particulars their property holdings. Property Valuation Request to submit digital requests to have properties evaluated, streamlining the valuation course of and dashing up associated procedures.
Duaa Issam Dablan, Director of the Service Excellence Division at Dubai Land Division, stated: “Dubai Land Division stays firmly dedicated to offering proactive, high-quality actual property providers which might be environment friendly and versatile. We’re always striving to boost the consumer expertise and exceed their expectations by making certain that our providers are simply accessible, extensively accessible, and operational across the clock, in alignment with the expectations and desires of our prospects.”
Dablan added: “We’re constantly engaged on enhancing and creating our providers in step with the Providers 360 coverage, which goals to strengthen the management of presidency providers. Providing these three providers by means of the Dubai Now utility will contribute to enhancing the shopper expertise, making it smoother and extra environment friendly.”
Hend Alnuaimi, Digital Merchandise Director at Digital Dubai, stated: “This collaboration with the Dubai Land Division displays Digital Dubai’s technique to offer built-in service platforms that supply complete digital experiences for patrons. The inclusion of three actual property providers by means of the Dubai Now utility is a sensible embodiment of our efforts to offer a digital infrastructure that mixes reliability and safety, serving as a robust assist for one of the vital very important sectors in Dubai — actual property, which is a key contributor to the emirate’s financial ecosystem.”
Alnuaimi added: “Dubai Now’s a complete platform for metropolis providers, enabling all authorities transactions to be carried out easily and securely. Steady efforts are being made to develop the platform by including extra providers, saving effort and time for patrons and enhancing the consumer expertise. Because of these efforts, the applying continues to strengthen its place as one of the vital trusted amongst authorities entities within the emirate and particular person customers alike.”
In mild of the speedy developments and ongoing progress inside the emirate’s actual property sector, the Dubai Land Division totally acknowledges the significance of protecting tempo with these adjustments to make sure the supply of providers that align with buyer wants. To attain this, DLD conducts common evaluations of its providers, making them accessible by means of numerous official channels for seamless operations. This method is aimed toward attaining the very best ranges of buyer satisfaction by means of steady innovation and the adoption of cutting-edge applied sciences.
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